Shasta Sleep Services respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you interact with our website, request services, communicate with our team, or receive SMS/text message communication with us.

Personal Information We Collect

We may collect the following types of personal information:

Information You Provide:

  • Name

  • Phone Number

  • Email Address

  • Mailing Address

  • Date of Birth

  • Insurance Information

  • Additional information submitted through forms, referral requests, or patient communications

Use Of Personal Information

We may use personal information to:

  • Provide and coordinate sleep testing services

  • Contact patients regarding appointments, referrals, testing instructions, and follow-up communications

  • Respond to questions and requests

  • Verify eligibility or referral information

  • Meet legal, regulatory, and healthcare requirements

SMS/Text Messaging Terms

By providing your phone number and opting into SMS communications, you agree that Shasta Sleep Services may send text messages related to your care, services, appointments, testing process, and other healthcare-related communications. Messaging frequency may vary.

We do not send marketing or promotional text messages.

How to opt in: You can opt in by signing the text message consent on a Home Sleep Test Order Form or our Patient Text Message Consent Form, by agreeing verbally with our staff, or by texting us first at (530) 691-4050.

Message and data rates may apply.

Text messages are not encrypted and may be visible to other with access to your phone.

Carriers are not liable for delayed or undelivered messages.

You may opt out of SMS communications at any time by replying STOP to any message. You will receive one confirmation message and no further texts. Reply START to opt back in. For assistance, reply HELP or contact us at (530) 691-4050 or info@shastasleepservices.com

No mobile opt-in data or text message consent will be shared with any third parties or affiliates.

How We Share Personal Information

We may share personal information only as necessary to provide services, operate our business, or comply with legal requirements.

Examples may include sharing information with:

  • Healthcare providers involved with in your care

  • Referral partners or ordering providers

  • Service providers who support our operations

  • Technology providers that help us securely operate our systems

We do not sell personal information.

All of the categories included exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.